Privacy Policy

This policy explains what information Shree Arham Gold & Ratnesh Gold collects, why we collect it, and how we protect it.

Information we collect

• Account details such as your name, mobile number, email, GST number, city and pincode.
• Order details and delivery information.
• A device identifier for the mobile app and a browser identifier for the website, used to secure your account.

How we use it

• To create and secure your account and keep it bound to your registered device or browser.
• To process and communicate about your orders and made-to-order requests.
• To send order updates, gold-rate changes and offers.
• To provide customer support and improve our services.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate the Platform (for example hosting, messaging and payment partners) and where required by law.

Security and retention

We use reasonable technical and organisational measures to protect your data, and retain it only as long as needed for the purposes above or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at +919408451986.

Contact

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